Read the article to find out what happened, but the big disappointment by Best Buy is it's reluctance to interact with it's consumers. Interesting example of another brand trying to bury the negative conversation instead of coming to grips with the fact that the it's social media presence will happen with, or without it. In short, give the people their TVs, or they'll go on the internet and destroy you!
http://edition.cnn.com/2009/US/08/13/bestbuy.mistake/
It would be ridiculous for them to honor the price
so there will be no fallout in my opinion just baseless whinning.
Dick G
Posted by: Dick G | August 14, 2009 at 06:39 AM